Support
Woosho is run by a small team, and we read every message. Email Wooshoapp@gmail.com and we'll get back to you, usually within two working days. Include the email address on your account so we can find it.
Account access
Can't sign in, didn't get a confirmation email, or need to change the email on your account.
Email us →Songs and data
A song is missing, a device isn't syncing, or you want a copy of your lyrics.
Email us →Subscriptions
Upgrading, downgrading, cancelling, or a plan that hasn't unlocked after payment.
Email us →Billing
Receipts, VAT, a charge you don't recognise, or a failed payment.
Email us →Technical problems
Something is broken, slow, or behaving strangely. Tell us the device and browser you used.
Email us →Account deletion
You can delete your account yourself from your account page. Email us if you get stuck.
Email us →Things you can do yourself
- Manage or delete your account on the account page.
- Compare plans and prices on Plans.
- Read how we handle your data in the Privacy Policy and Terms.